30 day money back guarantee

You can shop with confidence as all our products include a 30 day money back guarantee. Products just need to be returned 'as new' in a re-saleable condition with the original packaging and accessories.

Software products. Please note that software can only be returned when un-registered and with security seals intact.

See our Returns section below for details of how to return an item for exchange or refund.

Returns & Refunds

Returns Policy

WITHIN 30 DAYS OF DELIVERY
Please contact us using the Contact Us form to obtain a returns authorisation number and instructions for how to return your item.

The cost of the item will be refunded however shipping may not be refunded. Please allow up to 28 days for a refund.

AFTER 30 DAYS OF DELIVERY
For Memory-Map branded goods: Please refer to www.memory-map.co.uk/support for Warranty / Returns policies and procedures.

For non-Memory-Map branded goods: Please refer to your product documentation or manufacturers website for support and Warranty / Returns policies.


Cancellation Policy

You may cancel your order (once accepted by us) up to the point of despatch. If you do cancel within this time, any payments that you have made will be refunded to you in full within 30 days.